Collaborate Training
Learn to Use Collaborate from the Experts
Tap on-demand videos and 1-on-1 Help Desk sessions - regardless of your topic or format preferences, there's a Collaborate training for you.
On-Demand Training Videos
Instantly access to a variety of training topics, from New User Training to Administrator functionality and beyond.
Live Help Desk Sessions
Check the calendar and pick your date for 1-on-1 training.
Register for a Help Desk Session
Training Feedback from Collaborate Users
“The training was amazing. Extremely helpful and informative.”
Dakota Mahoney
Program Outcome Specialist , Children’s Advocacy Center of Hidalgo County
“It was very interesting, and the presenters did an excellent job keeping the audience engaged.”
Michelle Pittman
Education Coordinator, Gulf Coast Childrens Advocacy Center
“Thank you for the training, the tips on remote work and extra modules were very helpful.”
Lindsey Sanders
MDT and Client Services Coordinator, Child Advocacy Center of Cooke County
What's New with Collaborate
Social Services Software for Your Team and Partner Agencies to Work in Together
Collaborate includes tools for social workers, medical, mental health, prevention, and law enforcement.
In the Office or in the Field, Collaborate Makes Life Easier for Victim Services
Program Director Samantha Moran explains how she manages fast-growing survivor-focused programs with Collaborate.
Your Cases, Your Clients, Your Workflow
Collaborate is customizable case management software for non-profits and social services agencies.
- Track Case information, from Intake, providing Services, setting Goals, to recording Outcomes.
- Efficiently access Case history, medical exams, test results, custom Reports, and more.
- Tap a single, secure, HIPAA-compliant, easy-to-use, web-based platform for all your Case management needs.
Who's Using Collaborate
Children’s Advocacy Centers of Georgia
Member of the National Children’s Alliance, The Children’s Advocacy Centers of Georgia, Inc. is Georgia’s statewide membership association of 50 local children’s advocacy centers.
- Dozens of networked Children's Advocacy Centers (CACs), each with own private customizable instance
- CACs able to search through entire state database of clients, caregivers, and offenders
- Statewide reporting
- Mix of Multi-Disciplinary Teams (MDTs) and non-MDT children’s advocacy centers
- 500+ users, years of case data, tens of thousands of cases, hundreds of thousands of services
South Carolina Coalition Against Domestic Violence and Sexual Assault
SCCADVASA is the statewide partnership of organizations providing services to victims and survivors of domestic violence and sexual assault in South Carolina.
Members include rape crisis centers and women's shelters throughout the state, serving clients 24 hours a day, 7 days a week.
- Dozens of member organizations, many cross-trained with partner CACs
- Cross-trained Users can quickly switch between DV/SA and CAC sides
- Hotline Intakes, with ability to easily change Case type for full Intakes later
- Optional Modules include Batch Simple Services, Document Queue, and Document Templates
LifeBridge Health's Center for Hope
LifeBridge Health's Center for Hope is a comprehensive violence prevention and intervention agency. Programs include child advocacy, domestic violence, community violence, and elder justice for survivors, caregivers, and communities.
- Referral Module to manage internal and external Referrals, across Programs
- "1-Click" VOCA Report to easily meet funding requirements
- Custom Services for Treatment Plans, Clinical Assessments, and Forensic Interviews
Douglas County, Nebraska
Three human services departments of the Douglas County, Nebraska municipal government run on Collaborate, each with their own tailored software implementation.
- No need for additional systems or network administrators
- No software to install
- Lightning fast, with as much bandwidth, processing power, and storage as you need
- Access from anywhere, any time
The Spot / Project Ark
The Spot / Project Ark is a cooperative focusing on social justice and health care for at-risk youth.
- Collaborate facilitates all data management and reporting for SPARK
- Medical services, mental health counseling, sexual and reproductive health services
- Work development / workforce coaching services
- Substance abuse counseling
- Fully electronic medical records, charting, even immunization records
Substantial Cost Savings
Catholic Charities of the Archdiocese of Miami (CCADM) was established in 1931 to serve impoverished families during the Great Depression. Since then, CCADM has grown to offer a diverse slate of Services in the Miami area, including alcohol & substance abuse treatment, child development, behavioral health, elderly assistance, homelessness, and help for immigrants & refugees.
- Universal Intake to facilitate a quick implementation
- Custom workflow allows Clients to have several open Cases at once
- Reporting for over 40 distinct Service offerings across dozens of sites
- Optional Modules include Batch Simple Services, Case Review, and Class Management
Benefits of Using Collaborate
Cut out the Paper
Let Collaborate do the heavy lifting. Collaborate adjusts to your workflow and processes, not the other way around.
“Prior to Collaborate, we were using paper charts…”
See what The Spot has to say about Collaborate vs. Paper.
- Use your existing forms, electronically
- No more boxes of folders, no more spreadsheets
- Clients can sign documents using smartphones, tablets, or computers
- Save everything in one place
Fully Customizable
Don’t mess with a good thing - keep your workflows where they work, use our templates where they can be improved upon.
“…it’s like partnering with architects, engineers, and systems designers!”
See how we went above and beyond with Casa de Salud’s customizations.
- We’ll customize and configure Collaborate for you, good to go at launch
- Afterward, as requirements change, make configuration changes on your own
- Grant requirements change frequently, so can Collaborate’s reports
- Our expert software developers can accommodate your specialized requirements
Fast and Secure
Directly on the Internet backbone, and actively monitored for security, so you’re safe and sound.
Assist America uses Collaborate’s admin capabilities to configure who can access Collaborate from where, and even automatically lock accounts if something suspicious is happening.
- High-grade encryption
- Users can be granted access to what they need, only
- Stable and scalable platform
- Hourly backups means disaster avoidance
- HIPAA compliant
Cloud-Based
Hosted and maintained by us, for you.
Children’s Advocacy Centers of Georgia and SCCADVASA both make use of Collaborate’s cloud-based nature to allow users spread across a large area to access their database securely, using a web browser. Assist America does it worldwide.
- No need for additional systems or network administrators
- No software to install
- Lightning fast, with as much bandwidth, processing power, and storage as you need
- Access from anywhere, any time
Easy to Use and Understand
Developed and constantly improved upon, since 1998, we take our clients feedback seriously. Easy to use, even for the most technology-averse.
Our userbase is diverse, but most are not organizations that traditionally rely heavily on technology. Take a look at how some of our features work, simple and straightforward.
- Intuitively designed interface
- Simple to navigate
- Dedicated support staff to assist
- Online support & issue reporting
Substantial Cost Savings
Software is a tool to help you perform better, with less effort. Let it handle the grunt work and tedium, allowing you to focus on your real goals.
“…making for a highly efficient client experience and delivery of services…”
See how Collaborate streamlined The Center’s processes and reduced overhead.
- Significant reduction in organization communication overhead
- No annual or "per seat" license fees
- Increased productivity and lower administrative costs
- Reports that used to take weeks now take seconds!